![]() ![]() It went fast since I had the data right there. Mental note: Since you cannot backup the SYS drive you may want to keep screen shots of your settings such as Remote Notification and Disk Management Add-Ins. I had the Add-Ins all ready from last weeks installation. I now go through the set up process again and start entering data. I start the WHS Connector over again and get the right screen. After dinner we decided (uh, I begged) to stop by and check on the server. It says not to turn off your home server during the process but it says nothing about clicking on the red X and going home. It has been sitting at 34% for over an hour. Guess the Server Recovery is a little different.ģ4%. Ok, I am still in the same application so NEXT! This is where it could not find the drive when the SYS hard drive was dead. ![]() I put the Server Recovery CD in the hardwired laptop and it starts up automatically. I had done this plenty of times yesterday so it I was ready for it. I start the system and press the Server/Recovery button with a paperclip once when the health indicator flashes blue and red. Now that the drive has been replaced I am ready to restart the system. Why you don’t you just go to your home? That is your home! Are you too good for your home? Just like me actually.įinger and thumb pushing the new drive back to its home. Hey why don’t I just go eat some hay, make things out of clay, and lay by the bay? They have a hold on my credit card until I return the bad disk. Fortunately for me she likes the grabbing. As I get to the truck I decide I should probably bring her along so I go back inside and grab her again and we leave. I get a call that the drive has just arrived on location so I grab the wife and head to the truck. Oh you need my credit card to hold $125 until I send the old one back? Um ok. Carl says he will send a new drive out tomorrow and it will be here Friday. hey Carl, this is Tim and my case number is 090909somethingsomethingyadayadaĬarl is cool too. ![]() I crack open my first beverage and call HP. In addition to this failed drive I am also fighting with the TZO service for the Reno camera, uploading my previous weeks late article, having problems remotely configuring the WHS ports for the Reno server and MY stupid irrigation module on MY WHS apparently forgot who it was for a week because the sprinklers had not been going on and what little grass I had during this drought was almost totally dead! Breath. It is now 6:00 PST Wednesday and I am really cranky. He says he will call me before the end of his shift to verify the disk status. By now It is 2:00 PST Wednesday and he is off work at 3:30 PST. I tell him I have an enclosure at home and will try it. Of course I agree but is that standard HP Tech Support? I could just imagine my parents (or the average consumer) trying to check it. He also suggests that if I have a way of checking the drive on a Vista machine before they send a new one out I should try it. He tells me that it seems to be the system drive and that I need a new one. He walks me through a bunch of steps to see if we can figure out what is going on. No, I don’t to be transferred to the business area.I still have a few months left on the warranty so I will give HP a call. Since the HP MSS does not have any way to see what is going on (video monitor) I am dead in the water. Lights, camera, act…flashing blue light again. I see that the Health light is flashing blue. That might explain the little red house? Dead SYS Drive Maybe their router glitched and killed remote access. Fortunately I am off this Wednesday so I have a few hours extra. Now what? I am going to get in the truck and head over there. Probably some new update or maybe the backup database is flipped up. Are you sure? I should have received the text alert. My parents called and said that the “little house” was Red. HP has sent me a replacement drive under warranty and I will be spending this Friday night replacing the drive and doing a Server Recovery. The SYS drive on the EX470 died on Wednesday morning after only 10 months of service.
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